Technical Account Manager

Technical Account Manager

Background:

Fewcents was founded in 2020 with a clear mission to make quality content easily accessible for users, while at the same time, making it profitable for publishers.  We allow users to consume individual content that is normally locked behind yet another subscription paywall, with a convenient, quick, and easy small payment.  They can also express their support for publishers and creators via small, secure, easy tips.  On the other hand, publishers and creators can grow their revenue, by collecting small payments in the form of pay-per-content and contributions.  This allows them to focus their efforts on creating enriching and authentic content, instead of trying to grow page views with clickbait.  

Fewcents is a market-leading solution for the digital media industry built with:

We raised seed funding in 2021 and are ready to go out and change the way people consume media at a global scale.

Job Description:

Our paywall and tipping solutions are embedded directly on the publishers’ website, which is also where most users will discover us for the first time.  This makes building a quality publisher network crucial to the company’s success.  
As a Technical Account Manager, your primary responsibility would be to onboard publishers by owning the technical integrations, and own any technical needs from them by becoming a bridge to the tech and product teams. You must have excellent communication skills to interact with external publisher teams and internal stakeholders. You will actively shape the business with your technical expertise, customer focus and passion for selling innovative solutions.

Responsibilities:

Requirements:

  • 6-8 years of relevant work experience.
  • Bachelor's Degree in Computer Science, Software Engineering, or a closely related field.
  • Provide an outstanding customer experience for all accounts, by setting expectations and anticipating and resolving client technical issues in a timely manner.
  • Experience with frontend technologies and programming languages such as HTML5, CSS3, JavaScript is strongly preferred.
  • Experience with understanding of databases and API would be a plus.
  • Good communication skills.
  • Ownership (this is key!). This means not only executing what you can control but coming up with solutions to influence the outcome of what is not in your direct control.
  • Proactive, hungry, and self-motivated work style.
  • Entrepreneurial and creative thinker.
  • Work independently with minimal supervision.
Location

India

Technical Proficiency

HTML5, CSS3, JavaScript

Education

Bachelor's Degree in Computer Science or Software Engineering

Language Proficiency

English

Term

Full-time, Permanent

Experience

6-8 years

Why should you be excited:

We’re people without borders — without judgement or prejudice, too. We want to work with the best people, no matter what their background is. So if you’re passionate about learning new things and keen to join our mission, you’ll fit right in. And because we believe that diverse teams result in better products and business, we’d especially love to hear from you if you’re from an under-represented demographic.

Apply:

Please write to hr@fewcents.co:

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